Business services are a group of various tasks and activities that help maintain a business, but do not provide a tangible product. The industry encompasses a wide range of aspects that are not related to manufacturing and is one of the most important parts of commerce today.
Businesses use a variety of Business services to run their operations, such as animal control services to handle occasional pest infestations and maintenance service professionals to fix appliances and other equipment in the workplace. Other types of Business services include marketing, consultancy, shipping, staffing and administrative services.
Often, business processes are outsourced to external service providers for reasons like expertise, cost and convenience. This is a form of business-to-business (B2B) service and it is one of the fastest growing segments of the global business services industry.
While digitizing a business service transaction may provide some short-term benefits, the real value of digital business services is in their ability to link a system of engagement and action with a system of insight. This is the key to enabling business process owners to drive continuous improvement in their digital business services.
To mark a Business Service as a favorite, click the star icon on its page. Favorites are shown at the top of the Business Services page by default and are included in the multi-sort function. You can also create your own dashboards by selecting the Business Services you want to monitor and clicking the “+ Create Dashboard” icon.